ReaperHD End-of-Life (EOL) Timeline & L5M Trade-In Program Guide

ReaperHD EOL & Trade-In Program

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Preparing for the ReaperHD EOL Trade-In Program

ReaperHD is approaching End-of-Life. Trade in your ReaperHD cameras and upgrade to L5M starting at $275/month through the ReaperHD Trade-In Program.

For more than 9 years, ReaperHD cameras have helped affiliates contribute valuable data to the DRN Network. To help ensure uninterrupted scanning and continued participation in the network, now is the time to begin planning your transition to L5M.

We are launching the ReaperHD End-of-life (EOL) Trade-In Program to help our partner companies transition seamlessly to next-generation L5M mobile LPR technology without interrupting your day-to-day operations.

The ReaperHD Timeline: Key Dates to Know

We want to give you plenty of runway to plan your hardware migration. Please keep these two critical milestones in mind:

  • January 2027 – End of Life (EOL): ReaperHD hardware sales and major feature enhancements will officially conclude.
  • January 2028 – End of Support (EOS): Technical support, maintenance, hardware repairs, and software compatibility updates will cease. 

Important Note: After the January 2028 date, ReaperHD cameras will no longer be able to connect to or process data on the DRN Network. Upgrading early helps ensure your scanning operations remain active and uninterrupted.

ReaperHD End-of-Life Program
Upgrade to L5M Starting at $275/Month
ReaperHD is approaching End-of-Life. Lock in exclusive trade-in pricing, maintain uninterrupted scanning, and continue contributing valuable data to the DRN Network with next-generation L5M technology.
Learn About the Trade-In Program

L5M Flexible Subscription Upgrade

We know that upgrading an entire fleet of hardware is a major operational decision. To make this transition completely seamless, we’ve put together an exclusive, ReaperHD EOL Trade-In Program through our L5M Subscription.

Exclusive Upgrade Benefits

  • L5M subscriptions starting at $275/month for 4 years
  • Zero-interest subscription
  • No sales tax on qualifying upgrades (credited back to your invoice)
  • Preferred pricing for existing affiliates
  • Automatic hardware refresh after four years
  • Access to future DRN platform enhancements
  • Continued participation on the DRN Network without interruption
Feature ReaperHD L5M
Product Status Approaching End-of-Life (Jan 2027) Current-generation mobile LPR platform
Support Lifecycle Support ends January 2028 Ongoing support and future platform enhancements
Network Participation Will no longer connect to the DRN Network after EOS Designed for continued participation on the DRN Network
Image Processing Proven legacy mobile LPR technology Next-generation image processing and recognition capabilities
Low-Light Performance Dual-lens color and infrared imaging Enhanced low-light and nighttime recognition technology
Vehicle Capture High-speed vehicle recognition Improved recognition performance for high-speed environments
Future Compatibility No future compatibility updates after EOS Designed for future software and platform enhancements
Hardware Refresh Hardware replacement requires new purchase Automatic hardware refresh available through subscription program
Upgrade Path Legacy platform approaching retirement Eligible for Trade-In Program starting at $275/month

Frequently Asked Questions

When does ReaperHD support end?

ReaperHD reaches End of Support in January 2028. After this date, technical support, maintenance, repairs, and future software compatibility support will no longer be available. Affiliates should begin planning their transition well before EOS to avoid disruptions and ensure continued participation on the DRN Network.

What happens after End of Support?

After EOS, ReaperHD cameras will no longer connect to or process data on the DRN Network. Technical assistance, repairs, and future software compatibility support will also end. Upgrading before EOS helps ensure uninterrupted scanning and access to future DRN platform enhancements.

What is the ReaperHD Trade-In Program?

The ReaperHD Trade-In Program provides a simple path to the L5M Flexible Subscription for current ReaperHD affiliates. Eligible affiliates can upgrade starting at $275/month for 4 years and receive preferred pricing, a zero-interest subscription, no sales tax on qualifying upgrades (credited back to the invoice), automatic hardware refresh after four years, and access to future DRN platform enhancements.

Will I continue scanning during the transition?

Yes. Your Affiliate Manager will work with you to develop a transition plan designed to maintain uninterrupted scanning and participation on the DRN Network. Our goal is to help affiliates transition to L5M with minimal disruption to their operations.

Why upgrade to L5M LPR camera?
L5M represents the next generation of mobile license plate recognition technology for DRN affiliates. In addition to maintaining uninterrupted participation in the DRN Network, L5M subscribers benefit from future platform enhancements, automatic hardware refreshes, and a flexible subscription model designed to simplify fleet upgrades.

How do I get started with my transition plan?

ReaperHD Upgrade Checklist

Follow these steps to help ensure a smooth transition from ReaperHD to L5M and avoid interruptions to your scanning operations.

Review your current ReaperHD deployment
Determine how many cameras are currently in operation and identify any hardware nearing replacement.
Contact your Affiliate Manager
Discuss upgrade eligibility, subscription options, and available trade-in incentives.
Evaluate your migration timeline
Plan your transition well before the January 2028 End of Support date.
Select your L5M subscription option
Review pricing, financing options, and deployment requirements with the DRN team.
Schedule installation and training
Coordinate deployment to minimize disruption to your day-to-day operations.
Continue scanning without interruption
Stay connected to the DRN Network and take advantage of future platform enhancements.

The sooner you begin planning your transition, the easier it will be to avoid disruptions and take advantage of this exclusive upgrade opportunity.

For upgrade inquiries, contact your Affiliate Manager or email:

drnaffiliate.managers@motorolasolutions.com

For technical support, contact the Affiliate Support Group (ASG):

techsupport@digitalrecognition.net

Don’t wait until support ends. Start planning your upgrade today and ensure uninterrupted scanning on the DRN Network.