DRN Statement on Coronavirus (COVID-19) Response Preparedness

DRN continues to closely monitor the widespread impact of the coronavirus (COVID-19) pandemic. The safety and well-being of our employees, customers, partners and suppliers remain our top priority. Additionally, we are committed more than ever to supporting the critical communications, safety and security needs of our public safety and enterprise customers during this time.

 A highly skilled team has been put in place and is closely monitoring the situation around the world. We have taken measures to manage the virus’ impact by the following guidance from the U.S. Centers for Disease Control and Prevention, World Health Organization and local governments. These measures include:


  • Working and Gathering Remotely
    We have advised employees and contractors to work from home if they can. Our staff will utilize video-conferencing tools to stay productive and connected with colleagues, partners, and customers. Those with responsibilities that require them to be on-site to support the mission-critical efforts of our customers have received more information about performing their duties during this time.
  • Heavily Restricted Travel
    Employees have been instructed to avoid domestic and international air travel, which currently unless it is business-critical, and all air travel requires leadership approval.
  • Avoiding Large In-Person Meetings and Gatherings
    Employees have been asked to avoid attending large in-person meetings and gatherings. Further, we have canceled our in-person corporate events and will opt for virtual events and product showcases instead. Our staff will utilize video-conferencing tools to stay productive and connected with colleagues, partners and customers.


  • Implementing Extra Cleaning and Hygiene Measures
    We have implemented are implementing additional cleaning procedures at our facilities and continue to share guidance from public health authorities to help prevent the spread of COVID-19.

 Business Continuity Planning

We are committed to supporting our public safety and enterprise customers during this time, as we do during natural disasters and other widespread emergencies. Business continuity plans we already have in place are being expanded, so we can adjust to changing circumstances and restrictions while striving to ensure we can continue to operate and meet the varied needs of our customers. We encourage our customers to plan ahead and contact their account managers with questions.


About the author:

Jeremiah Wheeler

Jeremiah Wheeler

Jeremiah, Executive Vice President & General Manager, leads DRN by driving revenue, business development, data collection and strategy efforts with license plate recognition (LPR) data and analytics solutions. Jeremiah has more than 15 years of experience in the data, analytics, collections, recovery and financial services industries. He serves on the Legislative Fundraising and Membership Committees for the Receivables Management Association International and is also a member of the Automotive Intelligence Council with Cherokee Media Group.

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