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DRN Statement on Coronavirus (COVID-19) Response Preparedness

DRN continues to closely monitor the widespread impact of the coronavirus (COVID-19) pandemic. The safety and well-being of our employees, customers, partners and suppliers remain our top priority. Additionally, we are committed more than ever to supporting the critical communications, safety and security needs of our public safety and enterprise customers during this time.

 A highly skilled team has been put in place and is closely monitoring the situation around the world. We have taken measures to manage the virus’ impact by the following guidance from the U.S. Centers for Disease Control and Prevention, World Health Organization and local governments. These measures include:


  • Working and Gathering Remotely
    We have advised employees and contractors to work from home if they can. Our staff will utilize video-conferencing tools to stay productive and connected with colleagues, partners, and customers. Those with responsibilities that require them to be on-site to support the mission-critical efforts of our customers have received more information about performing their duties during this time.
  • Heavily Restricted Travel
    Employees have been instructed to avoid domestic and international air travel, which currently unless it is business-critical, and all air travel requires leadership approval.
  • Avoiding Large In-Person Meetings and Gatherings
    Employees have been asked to avoid attending large in-person meetings and gatherings. Further, we have canceled our in-person corporate events and will opt for virtual events and product showcases instead. Our staff will utilize video-conferencing tools to stay productive and connected with colleagues, partners and customers.


  • Implementing Extra Cleaning and Hygiene Measures
    We have implemented are implementing additional cleaning procedures at our facilities and continue to share guidance from public health authorities to help prevent the spread of COVID-19.

 Business Continuity Planning

We are committed to supporting our public safety and enterprise customers during this time, as we do during natural disasters and other widespread emergencies. Business continuity plans we already have in place are being expanded, so we can adjust to changing circumstances and restrictions while striving to ensure we can continue to operate and meet the varied needs of our customers. We encourage our customers to plan ahead and contact their account managers with questions.


About the author:

Jeremiah Wheeler

Jeremiah Wheeler

Jeremiah is the President of the DRN & MVTRAC business units for Motorola Solutions Inc. (NYSE: MSI) leading operations, business development, data collection, government affairs and strategy efforts for the automotive, insurance, retail, and financial services industries. Prior to joining the company more than 11 years ago, Jeremiah led one of the largest repossession companies in the US, with more than 65 Trucks, covering 6 states and also had national coverage with the top 20 auto lenders for recovery services. He serves on three committees for the Receivables Management Association International, three committees for the American Financial Services Association, is an advisory board member for the American Recovery Association and is a founding member of the Auto Intel Council with Cherokee Media Group. He is very involved with numerous other organizations helping to promote legislative activities, fundraising and awareness campaigns. Jeremiah has been married for 20 years, has 2 daughters and enjoys spending time traveling with his family, teaching and mentoring students, mountain biking and most anything outdoors.