DRNsights

Recall Management

Launch campaigns that find and repair more recalled vehicles.

RECALL MANAGEMENT

25% of recalled vehicles are never repaired. Recall Management pairs billions of license plate detections with NHTSA-approved campaign protocols to enhance recall efforts.

ORGANIZE AND OPTIMIZE CAMPAIGNS

With limited resources and ever growing regulations, power your recall outreach with the best information available. Create custom campaigns that automatically ingest account data, verify given addresses and get you started on the right foot.

CONTACT ELUSIVE DRIVERS FASTER

With driver safety and brand perception on the line, we provide unmatched account-level detail to help you find every last vehicle on the road. Information from your systems as well as our vehicle location data is all neatly organized for you to act on.

RUN YOUR BUSINESS MORE EFFECTIVELY

Easily monitor performance, communicate better as a team and stay aware of new vehicle sightings or account updates to successfully complete more recalls. All reporting and notification options can be configured for your specific needs.

Not Ready for the Full Solution?

Our Address Decisioning service will analyze your vehicle records to verify given addresses or suggest new ones.

FEATURES & FUNCTIONALITY

Recall Management Unifies Data
to Strengthen Campaigns.

CUSTOM CAMPAIGN CREATION

Build out tiered campaigns and segment accounts that automatically synchronize from your system of record.

INTELLIGENT ADDRESS SCORING

Prioritize recall efforts with scored account information and suggested contact addresses sourced from our data.

CONFIGURABLE NOTIFICATIONS

Stay informed when new vehicle sightings occur with alerts across devices, based on the parameters you define.

CONTACT TIME SUGGESTIONS

Rely on advanced analytics and simple visualizations that suggest a day and time for the best chance of making contact.

TIMELINE-BASED ACCOUNT VIEW

Improve understanding of recall progress with a timeline that visualizes all system or user actions on an account.

KEY PERFORMANCE INDICATORS

Monitor progress on campaigns and pinpoint areas of potential concern with easy-to-read charts and graphs.

FLEXIBLE ACCOUNT UPLOAD

Create account records through manual entry, batch upload or using API-based integration with a system of record.

LOSS ALERT MONITORING

Make informed account decisions and appropriately adjust strategy by knowing when a vehicle loss has occurred.

ACCOUNT FILTERING & ASSIGNMENT

Either let users filter accounts on their own or proactively allocate workloads by user or group-based assignment.

MULTIMEDIA COLLABORATION

Add attachments as well as free-text notes to accounts to help departments stay coordinated and improve transparency.

VEHICLE SIGHTINGS SUMMARY

In a map-based or tile view, users can see and verify vehicle sightings and details like source, time, date and location.

NON-INTRUSIVE DATA EXPORTING

Do your own custom analysis with the ability to batch export data which runs in the background as you continue to work.

Ready to Get Started?

Our team is ready to show you how Recall Management can help you improve your recall workflow, find and repair more vehicles.

Want to learn more?

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