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Post-Pandemic Credit Union Trends

I talked recently with Joel Bowen, President of the California Credit Union Collectors Council (CCUCC). He shared his perspective on the state of credit unions as we continue to emerge from the pandemic. As we’ve heard from other lenders, delinquencies in general are down since the spring of 2020 when COVID-19’s effects were first felt in the U.S. In California, involuntary repossessions are very low as consumers are able to pay off debts because of stimulus checks, higher unemployment payments and rent or mortgage forbearance.  Another trend Joel discussed is that loans that were past-due before COVID-19 are an even

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pexels energepiccom 2988232

Post-Pandemic Credit Union Trends

I talked recently with Joel Bowen, President of the California Credit Union Collectors Council (CCUCC). He shared his perspective on the state of credit unions as we continue to emerge from the pandemic. As we’ve heard from other lenders, delinquencies in general are down since the spring of 2020 when

Read More »
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AIS Recap: Innovations in Auto Recall (Part II)

I joined Katy Martinez of Predictive Strategies at this year’s Auto Intel Summit to discuss the Takata Airbag recall and how it’s driving innovation in the auto recall space. Predictive Strategies is a performance marketing company that uses analytics to drive successful campaigns by influencing consumer behaviors. The Takata Airbag

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AIS Recap: Insights from the Auto Intel Council (Part I)

I joined several other members of the Auto Intel Council at the Auto Intel Summit in May. The Council is a private organization that includes the leading intelligence companies in the automotive space. We talked about the latest developments in auto fintech as well as digital retail and remarketing innovations.

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Employee Spotlight: Don Elam

Questions Q: What do you like the most about working here? A: My coworkers and the job autonomy. Q: What does your job entail? A: Preparing daily reports, ad hoc reporting, troubleshooting minor issues, assisting others where needed. Q: How long have you been working at DRN? A: This coming

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Employee Spotlight: Travonne Hodges

Questions 1. How long have you been working at DRN? I have worked at DRN for 10 years and 10 months. I started in Dispatch and moved to Accounting for 6 years and now I am in Client Services. 2. What is your current role at DRN? I am currently

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Auto Recall Blog Part 6: Conclusions

Successful completion of auto recalls is critical to the safety of consumers and the ongoing health of the auto industry. Recalls are a complicated process, with complex challenges including locating vehicles and owners, communicating with them effectively, and motivating owners to complete needed repairs. The key to solving these challenges

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Presentation Recap: RMAI Conference

I was happy to be part of a panel discussion – in person!  – at the Receivables Management Association International (RMAI) Conference in April in Las Vegas. I was joined by attorney Daniel Consuegra and Shannon Rodden of Premier Forty Financial to discuss the current automotive finance landscape. By far,

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