How Data and Innovation Are Solving Auto Recall Challenges
In October last year, we hosted our first-ever DRN Virtual Showcase, which brought together experts from across the auto recall industry to discuss how effective and creative use of data and communication can improve auto recall completion rates. Our panelists included: Angel Preston – Formerly Director, Safety, Alliance for Automotive Innovation Dr. Stephen Ridella – Director, Office of Defects Investigation, National Highway Traffic Safety Administration (NHTSA) Neil Steinkamp – Managing Director, Complex Situations Consultant, STOUT Oscar Nunez – Executive Director of Product & Commercial Markets, DRN Background Since 2000, auto manufacturers have issued 679 million vehicle and equipment recalls.* Typically,