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How LPR is Helping with Auto Recalls

Since 2000, 679 million vehicle and equipment recalls have been issued by Original Engine Manufacturers (OEMs). On average, only 60-75% of these recalls are actually completed.[1] When an auto manufacturer launches a recall, they often start with mail campaigns using public data and vehicle sales records. This can be successful with newer vehicles and those that haven’t changed owners – these are the easiest vehicles to find. However, older models and vehicles that have changed hands are harder to track down, and traditional mail campaigns using vehicle owner records typically aren’t successful. This is where license plate recognition (LPR) can

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Employee Spotlight: Travonne Hodges

Questions 1. How long have you been working at DRN? I have worked at DRN for 10 years and 10 months. I started in Dispatch and moved to Accounting for 6 years and now I am in Client Services. 2. What is your current role at DRN? I am currently

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Auto Recall Blog Part 6: Conclusions

Successful completion of auto recalls is critical to the safety of consumers and the ongoing health of the auto industry. Recalls are a complicated process, with complex challenges including locating vehicles and owners, communicating with them effectively, and motivating owners to complete needed repairs. The key to solving these challenges

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Presentation Recap: RMAI Conference

I was happy to be part of a panel discussion – in person!  – at the Receivables Management Association International (RMAI) Conference in April in Las Vegas. I was joined by attorney Daniel Consuegra and Shannon Rodden of Premier Forty Financial to discuss the current automotive finance landscape. By far,

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The Value of LPR Staging with MVTRAC

To understand LPR staging, it’s best to look at repossession assignments as two different types (active and passive). An active assignment is a typical assignment a lender would give to a repossession vendor. The repossession vendor is actively looking for the vehicle based on location data provided by the lender.

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Part 3 of Auto Recall Blog: Making Contact with Vehicle Owners

Once a valid owner and address have been confirmed, the next challenge comes with making successful contact with the individual. Beyond traditional methods of mailed notices and even phone calls, innovative, multi-channel strategies are needed to reach owners and encourage them to take action. One industry expert said, “Having a

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